Issue: Nutanix Prism Element Responding Very slow or not responding properly

Solution: I have encountered the prism each operation like VM Clone, VM update, VM Snapshot operation taking very long time or just waiting for menu to open. I have fixed the issue after restarting the Prism Service. Below is the solution to restart Prism Service

STEP 1:

Login to any CVM using SSH/ Console

Enter –> Curl Enter –> curl http://0:2019/prism/leader && echo

Above command will return the Prism Leader info.

Check if you are connected to same CVM otherwise connect to the leader CVM

Step 2:

Stop Prism Service

Enter –> genesis stop prism

Wait for few second till prism service stop

Step 3:

Enter — > Start Cluster

This will start the Prism Service again.

Ref: https://portal.nutanix.com/page/documents/kbs/details/?targetId=kA0600000008RwaCAE